Q I've just installed SUSE 9.2 from your latest DVD. I religiously installed each of the main distros as you published them, hoping against hope that I would eventually have a Linux platform which would allow me to connect to the internet. I have a broadband connection via Wanadoo using an Alcatel SpeedTouch USB modem, which looks rather like a green, limbless crab. I was able to connect with this modem back in the days of Mandrake 8, but have been unable to connect since upgrading. I've tried Mandrake, SUSE, Fedora and Red Hat, all to no avail. Can you please help me, or (if I need to purchase a different modem) recommend one that SUSE will recognise? I would be forever in your debt - as would be my barber once I stop tearing my hair out.
A Lots of information on the Alcatel SpeedTouch USB modem (otherwise known as 'the frog'), can be found at http://linux-usb.sourceforge.net/SpeedTouch/. This includes open source versions of the drivers, as well as setup documentation to get you onto the internet using the modem. As you are running SUSE 9.2, you can follow the instructions at http://linux-usb.sourceforge.net/SpeedTouch/suse/index.html to get it up and running. Wanadoo gives you the option of using either PPP over Ethernet, or PPP over ATM (PPPoA); but the SpeedTouch USB documentation suggests that using PPPoA is a better option. In either case, you'll need to follow the specific instructions for the PPP method used to connect to your ISP.